How to Find Great Sales Associates

One of the smartest approaches that we have ever encountered to finding truly great sales floor associates is so simple that few retailers do it - yet it produces the best results. The secret is to "GO SHOPPING". Make it a point when you are shopping for your own needs to pay close attention to the level of service that you are receiving form the sales associate who is assisting you.

The average sales associate turnover rate is typically over 100%, meaning the "average" sales associate tends to stay with their employer less than a year! Use that statistic to your advantage and start a conversation with the associates that impressed you the most, get their names and tell them you might be hiring and ask them if they would be interested in speaking to you about a position in YOUR store. BE SELECTIVE and hire the people you really want instead of the person who walks through your door to answer your help wanted ad.