The Small Retailer: How to Find Great Sales Associates

Hiring Sales Associates

One of the smartest approaches that we have ever encountered to finding truly great sales floor associates is so simple that few retailers do it - yet it produces the best results. The secret is to "GO SHOPPING". Make it a point when you are shopping for your own needs to pay close attention to the level of service that you are receiving form the sales associate who is assisting you.

The average sales associate turnover rate is typically over 100%, meaning the "average" sales associate tends to stay with their employer less than a year! Use that statistic to your advantage and start a conversation with the associates that impressed you the most, get their names and tell them you might be hiring and ask them if they would be interested in speaking to you about a position in YOUR store. BE SELECTIVE and hire the people you really want instead of the person who walks through your door to answer your help wanted ad.

For more information on this topic, please contact us at www.AtlantaRetailConsulting.com.

Our Professional Experience and Credentials

The Small Retail blog is offered by Atlanta Retail Consulting Inc. Pat Fitzpatrick, President of Atlanta Retail Consulting Inc, operates the business from Alpharetta, GA.

Pat has provided Management Consulting services to retailers and consumer products firms since 1982 after joining the best-known retail operational consulting practice in the US at the time. In 1992 Arthur Andersen acquired that practice and Pat assumed both a consulting sales and partner oversight role for the southeast. In 1996 he became a Director in Arthur Andersen, assuming responsibility for all US Arthur Andersen retail consulting sales.

In 1998 Pat left Arthur Andersen and accepted a partner role in a competing consultancy, later becoming a senior partner in the firm. In 2004 he left his position to form Atlanta Retail Consulting Inc.
http://www.atlantaretailconsulting.com/

His current practice provides deeply experienced retail consulting services to a broad variety of retail and consumer products organizations with a team of consultants chosen based upon their demonstrated retail experience base and success in consistently delivering premium consulting assistance to the industry.